Contact Information

Last updated: July 2026

We are here to help with order questions, shipping updates, returns, refunds, warranty claims, product information, and general customer support.

Customer Support

Store: Mesuana
Website: https://mesuana.myshopify.com/
Email: contact@mesuana.com
Phone: +447915929153
Address: 14 Brock Street, London, NW1 2PY, United Kingdom

Support Hours

Monday – Friday, 9:00 AM – 5:00 PM (GMT). We respond within 1–2 business days.

Before Contacting Us

Please include your order number and the email used at checkout.

Returns & Refunds

Email contact@mesuana.com. Returns accepted within 14 days, free return shipping, refunds within 7 business days.